Emergency Towing Etiquette: What to Do and What Not to Do When Waiting for a Tow Truck

Getting stuck on the side of the highway is never a pleasant experience, but knowing the proper etiquette when waiting for an emergency tow truck can make all the difference. Below is some advice on what to do and what not to do when waiting for a tow truck.

Do: Pull Over Safely 

If you experience a breakdown or have been involved in an accident, it's essential to pull over to the side of the highway as soon as possible. While waiting for an emergency tow truck, you must ensure that you don't impede traffic. You should position your vehicle as far to the side of the road as possible and turn on your hazard signals. If possible, place reflective triangles or flares to alert other drivers of your presence. If you carry them, use cones to ensure that other drivers can safely navigate around your vehicle.

Do: Call for Assistance

If you need emergency towing, call for assistance as soon as possible. Ensure to provide your location, a brief description of your situation, and any other relevant details to the operator. Stay on the phone until you receive confirmation that a tow truck is coming.

Don't: Panic

It's easy to feel overwhelmed when you're stranded but try not to panic. Instead, try to remember that help is coming, and panicking will only worsen the situation.

Don't: Accept Assistance From Unauthorised Providers

While you're waiting for your tow truck to arrive, you may receive offers of assistance from other drivers or roadside vendors. However, it's essential that you only accept help from authorised providers. Be wary of anyone who offers to tow your vehicle without proper identification. Unlicenced or unauthorised providers are unlikely to be insured.

Do: Stay With Your Vehicle

It's important to stay with your vehicle while waiting for an emergency tow truck. Doing so ensures that you're there when the tow truck arrives and that your vehicle is secure until it's towed away. If you need to leave your vehicle, lock it and take your valuables with you.


Waiting for an emergency tow truck can be a stressful experience, but by following these tips, you can ensure that the process goes as smoothly as possible. Remember to stay calm, call for assistance and stay with your vehicle. With these simple steps, you can make a difficult situation easier to manage. Contact an emergency tow truck service today to find out more.